Data Protection

Privacy Notice

Effective Date: 19th May 2025
Last Updated: 19th May 2025

Who We Are

Bluesci Support CIC is committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible way.

Our contact details:

Address: Bluesci Support, Broomwood Community Wellbeing Centre , Mainwood Road , Timperley, WA15 7JU
Email: enquiries@bluesci.org.uk
Data Protection Officer: Lindsey Mallory (lindsey@bluesci.org.uk)

What Information We Collect

We may collect and process the following types of personal data:

  • Identity data: Name, date of birth, NHS number
  • Contact data: Address, phone number, email
  • Health data: Medical history, treatment records, care plans
  • Social care data: Support needs, assessments, safeguarding information
  • Financial data: Billing and payment information (if applicable)
  • Technical data: IP address, browser type, and usage data (if using our website)

Why We Collect Your Data

We collect your data to:

  • Provide safe and effective services
  • Meet our legal and regulatory obligations
  • Communicate with you about your support
  • Improve our services
  • Ensure the safety and quality of our services

Our Lawful Basis for Processing

Under the UK GDPR, the lawful bases we rely on include:

  • Article 6(1)(e): Performance of a task carried out in the public interest
  • Article 6(1)(c): Compliance with a legal obligation
  • Article 9(2)(h): Provision of health or social care or treatment

How We Store Your Data

Your data is stored securely on encrypted systems and is only accessible to authorised personnel. We retain your data in accordance with NHS and social care retention schedules.

Sharing Your Information

We may share your data with:

  • NHS bodies and healthcare professionals
  • Local authorities and social care providers
  • Regulatory bodies (e.g., CQC, ICO)
  • Third-party service providers (under strict data protection agreements)

We will never sell your data or share it for marketing purposes without your explicit consent.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request erasure of your data (in certain circumstances)
  • Object to or restrict processing
  • Data portability (where applicable)
  • Lodge a complaint with the ICO

To exercise your rights, contact us at [Insert Contact Info].

Cookies and Website Usage

Our website uses cookies to enhance your experience. You can manage your cookie preferences through your browser settings.

Contacting the ICO

If you are unhappy with how we have used your data, you can contact the Information Commissioner’s Office:

Website: https://ico.org.uk
Phone: 0303 123 1113